F.A.Q

Effective Date: July 22, 2025

Welcome to LootBox LLC (“LootBox,” “we,” “us,” or “our”). These Terms of Service govern your use of our website, services, and products (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services.

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials.

You agree to provide accurate and updated information.

3. Orders & Payments

All prices are listed in USD unless stated otherwise.

We reserve the right to cancel or refuse any order at our discretion.

Payment must be completed before products are shipped.

4. Shipping & Delivery

Estimated shipping times are provided at checkout.

We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Intellectual Property

All content on our website (logos, images, product descriptions, etc.) is owned by LootBox LLC and may not be used without permission.

6. Limitation of Liability

LootBox LLC is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

7. Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Mississippi , USA.

Effective Date: July 22, 2025

At LootBox LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

Personal Information: Name, email, phone number, shipping/billing addresses, payment details.

Non-Personal Information: IP address, browser type, device data, site usage statistics.

2. How We Use Your Information

To process orders and payments

To provide customer support

To send order updates, promotions, or newsletters (you may opt-out anytime)

To improve our website and services

3. Sharing of Information

We do not sell your personal data.

We may share information with trusted service providers (e.g., payment processors, shipping carriers).

We may disclose information if required by law.

4. Cookies & Tracking

We use cookies to enhance your browsing experience and analyze website performance.

5. Data Security

We use industry-standard measures to protect your personal information.

6. Your Rights

Depending on your location, you may request access, correction, or deletion of your data by contacting us at lootbox.llc@outlook.com .

Effective Date: July 22, 2025

At LootBox LLC, we want you to love your purchase. If you are not satisfied, please review our refund policy below:

1. Returns

Returns are accepted within 30 days of delivery.

Items must be unused, in original packaging, and in resellable condition.

Certain items (e.g., beauty products, clearance items) may be non-returnable for health/safety reasons.

2. Refunds

Refunds will be issued to the original payment method.

Shipping fees are non-refundable.

Refunds may take 5–10 business days to process after approval.

3. Exchanges

We offer exchanges for defective or damaged items. Contact lootbox.llc@outlook.com with your order number.

4. How to Start a Return

Email lootbox.llc@outlook.com with your order details to request return instructions.

Effective Date: July 22, 2025

1. Product Disclaimer

Product descriptions and images are provided for informational purposes only.

Actual product colors and packaging may vary.

Beauty products should be patch-tested before use; results may vary.

2. Health & Safety Disclaimer

LootBox does not provide medical advice.

Always consult a healthcare professional before using products if you have allergies, medical conditions, or are pregnant/nursing.

We are not liable for adverse reactions or misuse of products.

3. External Links Disclaimer

Our website may contain links to third-party sites. We are not responsible for their content or policies.

4. Affiliate/Advertising Disclosure

From time to time, LootBox may feature sponsored content, advertisements, or affiliate links. We may earn a small commission from purchases made through these links, at no extra cost to you.